Job Purpose :
- To acquire new customers for Personal loans and Credit Cards
Job Responsibilities :
- Understand the company’s product offerings and its target customer segment
- Increase customer base by sourcing new deals through various avenues
- Manage existing customer relationships and increase cross-sell opportunity
- Pro-actively address customer issues and provide excellent customer service
- Achieves Sales targets set each year by the senior management
- Prepare visits report (customer pipeline) to be shared with Head of Retail on regular basis)
- Being able to detect fraudulent cases and report them immediately to the management
- Ensure compliance requirement is met as per UAE Central Bank
- Assist the collection team to ensure the collection of any overdue payment for his portfolio of customers
- Represent Al Ain Finance in a professional and presentable way
- Build Al Ain Finance brand in the market by way of highlighting the company’s distinctive product features and providing an exemplary customer experience
- Set high standards of business, and work ethics
Job Experience and Skills :
- A Minimum of a Bachelor’s degree in, Banking, Finance, or Commerce
- A minimum of 1-2 years of retail sales experience preferably with a reputable bank or financial institution
- Excellent Customer Management & People Management skills
- Excellent written and verbal English communication skills
- Sales-driven individual keen to exceed assigned sales target
- Able to network effectively and build contacts
