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    Job Title : Sales Officer – Retail

    Department : Retail

    Job Location :Abu Dhabi, UAE

    Job Purpose :

    • To acquire new customers for Personal loans and Credit Cards

    Job Responsibilities :

    • Understand the company’s product offerings and its target customer segment
    • Increase customer base by sourcing new deals through various avenues
    • Manage existing customer relationships and increase cross-sell opportunity
    • Pro-actively address customer issues and provide excellent customer service
    • Achieves Sales targets set each year by the senior management
    • Prepare visits report (customer pipeline) to be shared with Head of Retail on regular basis)
    • Being able to detect fraudulent cases and report them immediately to the management
    • Ensure compliance requirement is met as per UAE Central Bank
    • Assist the collection team to ensure the collection of any overdue payment for his portfolio of customers
    • Represent Al Ain Finance in a professional and presentable way
    • Build Al Ain Finance brand in the market by way of highlighting the company’s distinctive product features and providing an exemplary customer experience
    • Set high standards of business, and work ethics

    Job Experience and Skills :

    • A Minimum of a Bachelor’s degree in, Banking, Finance, or Commerce
    • A minimum of 1-2 years of retail sales experience preferably with a reputable bank or financial institution
    • Excellent Customer Management & People Management skills
    • Excellent written and verbal English communication skills
    • Sales-driven individual keen to exceed assigned sales target
    • Able to network effectively and build contacts