Job Purpose :

  • To acquire new customers for Personal loans and Credit Cards

Job Responsibilities :

  • Understand the company’s product offerings and its target customer segment
  • Increase customer base by sourcing new deals through various avenues
  • Manage existing customer relationships and increase cross-sell opportunity
  • Pro-actively address customer issues and provide excellent customer service
  • Achieves Sales targets set each year by the senior management
  • Prepare visits report (customer pipeline) to be shared with Head of Retail on regular basis)
  • Being able to detect fraudulent cases and report them immediately to the management
  • Ensure compliance requirement is met as per UAE Central Bank
  • Assist the collection team to ensure the collection of any overdue payment for his portfolio of customers
  • Represent Al Ain Finance in a professional and presentable way
  • Build Al Ain Finance brand in the market by way of highlighting the company’s distinctive product features and providing an exemplary customer experience
  • Set high standards of business, and work ethics

Job Experience and Skills :

  • A Minimum of a Bachelor’s degree in, Banking, Finance, or Commerce
  • A minimum of 1-2 years of retail sales experience preferably with a reputable bank or financial institution
  • Excellent Customer Management & People Management skills
  • Excellent written and verbal English communication skills
  • Sales-driven individual keen to exceed assigned sales target
  • Able to network effectively and build contacts